Privacy Policy
Last updated: July 2026
Chambers Insurance Agency ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.
Information We Collect
- Information you provide: When you request a call back or contact us, we collect the information you submit, such as your name, phone number, email address, ZIP code, and the Medicare topic you're interested in.
- Automatically collected information: Like most websites, our hosting provider may collect standard technical data such as IP address, browser type, and pages visited, used for site operation and security.
How We Use Your Information
- To respond to your inquiry and provide the Medicare guidance you requested.
- To contact you by phone, text message, or email when you have given your express written consent to be contacted.
- To comply with legal, regulatory, and record-keeping obligations, including Centers for Medicare & Medicaid Services (CMS) requirements such as call recording and retention.
Call Recording
In accordance with CMS regulations, calls with our licensed insurance agents regarding Medicare Advantage and Part D plans are recorded and retained for a minimum of ten (10) years.
How We Share Your Information
We do not sell your personal information. We may share your information only with:
- Insurance carriers, as necessary to obtain quotes or complete an enrollment you have requested.
- Service providers who help us operate this website and our business, under confidentiality obligations.
- Regulators or law enforcement when required by law.
Your Choices
- You may revoke your consent to be contacted at any time by calling (937) 858-6304 or replying STOP to any text message.
- You may request access to, correction of, or deletion of the personal information we hold about you.
- See our Do Not Call Policy for information about our internal do-not-call list.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure.
Children's Privacy
This website is intended for adults and is not directed at children under 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
Contact Us
Questions about this Privacy Policy? Call (937) 858-6304, Monday – Saturday, 8 AM – 7 PM.